HOLD MY SPARKLE | GOOD QUALITY PRODUCTS | FREE SHIPPING WORLDWIDE.
Account
Language
Currency
Logistics
  • Language
  • Currency

One-Year Warranty

18.03.2025

One-Year Limited Warranty Policy

We at Hold My Sparkle Jewelry take pride in the quality and craftsmanship of our jewelry. To ensure your satisfaction, we offer a one-year limited warranty from the date you purchase it.

Coverage: This warranty covers defects in materials and artistry under normal wear and proper care. If your jewelry is found to have manufacturing defects within one year from the date of purchase, we will repair or replace the item free of charge.

What's Included:

  • Repair or replacement of jewelry with manufacturing defects

  • Loose stones (due to faulty setting)

  • Defective clasps or settings

Exclusions: This warranty does not cover:

  • Normal wear and tear, scratching, or tarnishing

  • Damage due to misuse, accidents, alterations, or improper care

  • Lost or stolen jewelry

  • Repairs performed by anyone other than our authorized representatives

Warranty Claim Process: To initiate a warranty claim, please get in touch with our customer service with proof of purchase, a description of the issue, and clear images of the defect. After reviewing your claim, we'll give you instructions on proceeding with the repair or replacement.

Thank you for choosing Hold My Sparkle Jewelry. We appreciate your trust and look forward to serving you.

 

Customer Support: servce@holdmysparkle.com

Company Name: XiangYang BaiFei Trading Co., Ltd.



















Company Address: Room 1401-3, No. 75, Dengcheng New Residence, Logistics Avenue, Fancheng District, Xiangyang City, Hubei Province, China.